Dominion says 5500 power workers reported for storm duty, advises smart phone reporting of outages

Dominion Virginia Power customers can report power outages caused by Hurricane Sandy and receive outage-related information using smart phones and the company’s mobile website. To report an outage the customer will need to have either the Dominion account number or the phone number associated with the account, and the four digit PIN number (usually the last four numbers of the account holder’s Social Security number) or federal tax ID. 

According to a news release, a user accessing the company’s http://www.dom.com website using a smart phone will automatically be connected to a mobile website that enables customers to report a power outage, obtain outage updates and view power outages by county and city.  All customers can obtain general outage and safety-related information. a Dominion news release said.

The mobile site allows users to access the full website of http://www.dom.com to read about the latest news and events and access other hurricane and storm center information.  View a video on how to use this new mobile website feature: http://youtu.be/Vj0Cv3YQK3Q

Dominion says it has restored power to more than 40,000 customers affected by power outages caused by Hurricane Sandy. The company has more than 5,500 workers responding to the storm, including 2,600 workers from other utilities, using more than 800 bucket trucks.

Customers can also communicate with Dominion through Facebook and Twitter as well as calling 1-866-DOM-HELP (1-866-366-4357) to report any additional information related to their outage situation, the release said.